Terms and Conditions
These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.
Website access
It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.
Use of website
This website may be used for your own private purposes and in accordance with these terms and conditions.
You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.
Website uptime
All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.
Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.
Links to other websites
We provide links to other Internet sites. Once you leave our site and visit another site, you are subject to the terms and privacy policy of the new site.
Disclaimer
Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.
All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.
Exclusion of liability
We do not accept liability for any loss or damage that you suffer as a result of using this website.
Shipping
We would normally expect to dispatch within 1-2 days of receiving your order.
If an item is found to be out of stock and there is likely to be a delay we will inform you by e-mail or telephone; delivery will then take place as soon as possible. Usually, any items that are out of stock or 'available to order' should be ready for dispatch within one to two weeks.
Cancellations, returns and refunds
We reserve the right to cancel an order: should goods be unavailable, where your details are incomplete or if payment is not received. We will always offer alternative goods where possible.
We know that on occasion you may wish to cancel your order and we would like to make this as easy as possible. If you are not happy with any purchase for any reason, you can return it, and we will replace or refund it immediately. This does not affect your statutory rights. If the goods are faulty or sent out incorrectly, we will refund the postage on receipt of the parcel, otherwise the return of unused and unwanted items will at your own cost. Please inform us by e-mail or by telephone that you will be returning the goods and return to the address given below. We endeavour to process cancellations within 7 days of receiving the goods.
Law and jurisdiction
These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.